Users who use Outlook with IMAP to access their Gmail account (whether regular Gmail or Google Apps Gmail) will have problems when they attempt to archive their Emails using Outlook AutoArchive or manually initiating an Outlook archiving process.
There are 2 issues that prevent archiving from being successful with Outlook:
- Gmail Related Problem: Gmail manages Emails in a different way than what usually Email Servers/Services do.
- Gmail uses labels instead of folders. Multiple labels can be assigned to the same Email; and when you get a new Email it will automatically have 2 labels: Inbox and “All Mail”.
